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Frequently Asked Questions

• How much does it cost to join the Loyalty Program?
  You pay for the products you order each month, but there is no cost to join the Loyalty Program. What’s more, you can take advantage of the other Loyalty Program perks (e.g., Loyalty Points and Bonus Loyalty Points) that help you save money and earn free products!
• Can I change what’s in my Loyalty Program Order?
  Yes. Managing your Loyalty Program Order is easy. Simply log into the Loyalty Program section of 4Life.com to manage your products, ship date, and more.
• Do my Loyalty Points associated with the Loyalty Program ever expire?
  Loyalty Points expire 12 months after they are posted to your account.
• Still have questions?
  Call us at 67352988.
• How do I change the products on my next Loyalty Order?
  Log into 4Life.com and click on Loyalty Program. Then, click on Edit Order. You can also use this link: https://singapore.4life.com/corp/loyaltyeditcart
• How do I change my payment method for my Loyalty Order?
  Log into 4Life.com and click on Loyalty Program. Then, click on the pencil underneath the Payment section. You can edit your payment information from there. You can also use this link: https://singapore.4life.com/corp/Loyalty/AutoshipPayment
• Can I change the shipment date for my Loyalty Order?
  Log into 4Life.com and click on Loyalty Program. Then, click on the pencil underneath the Shipping section, under Next Scheduled Order. You can edit your shipping date from there. You can also use this link: https://singapore.4life.com/corp/Loyalty/autoshipdate
• How do I cancel my Loyalty Order?
  Log into 4Life.com and click on Loyalty Program. Then, click on Cancel Loyalty Program underneath the Shipping section. You can also defer your shipment for up to two months and still stay part of the Loyalty Program. You can also use this link: https://singapore.4life.com/corp/loyalty/CancelLoyalty
• What happens if the payment fails on my Loyalty Order? 
  Your Loyalty Order will not ship if your saved payment fails, and your order will remain in ‘pending’ status. You can pay for your pending Loyalty Order online, or by calling Customer Service.  You can use this link: https://singapore.4life.com/corp/Loyalty/AutoshipPayment
• How do I add redemption products to the Loyalty Order?
  Log into 4Life.com and click on Loyalty Program. Then, click on Redeem underneath Rewards. You can also use this link: https://singapore.4life.com/corp/redemption
• How do I change the address where my Loyalty Order ships?
  You can change your address using this link: https://singapore.4life.com/corp/Loyalty/AutoshipAddress