Loyalty Program Terms and Conditions


†TERMS AND CONDITIONS
  • A 4Life® Loyalty Program order is an order placed on automatic shipment that meets the terms and conditions outlined below.
  • Distributors must maintain a minimum monthly Loyalty Program order of 100 LP to earn Product Credits.
  • Distributors must maintain a 125LP or higher Loyalty Program order for two consecutive months to receive the bonus product of the month.
  • Loyalty Program orders can be changed three (3) workding days before the monthly ship date.
  • Distributors can choose a shipping day from the 1st through the 20th day of the month.
  • Loyalty Program orders must ship to earn Product Credits. Product Credits will be deducted for a Loyalty Program order that is returned.
  • If a Loyalty Program order does not ship or is returned more than once in a consecutive 12-month period, the distributor will lose existing Product Credits.
  • If a distributor misses two consecutive months, he will lose existing Product Credits and need to re-enroll in the Loyalty Program. He will also need to wait an additional month following the two consecutive missed Loyalty Program months before he can re-enroll.
  • If a distributor cancels his Loyalty Program participation, he will lose existing Product Credits and need to re-enroll in the Loyalty Program. He will also need to wait 90 days from the date of his last Loyalty Program order before he can re-enroll.
  • A limit of 75 LP in Product Credits can be earned each month. Exception: A new distributor or customer will earn 100 Product Credits when placing product orders that total 400 LP or more in the first month.
  • Existing distributors and customers may begin to redeem Product Credits 60 days after their first Loyalty Program order ships.
  • New distributors and customers who enroll in the Loyalty Program may begin to redeem Product Credits 60 days after their first 4Life product order ships.
  • New distributors and customers earn Product Credits on all orders placed during the first month of product purchases (subject to the defined limits), as long as the new distributor or customer is enrolled in the Loyalty Program by the end of the following month. After the first month of purchases, Product Credits will only be earned on Loyalty Program orders.
  • Product Credits have no cash redemption value and are non-transferable.
  • Product Credits can only be redeemed for single-unit LP products.
  • Call 6735 2988 or log into a singapore.4life.com or visit any 4Life Singapore office to redeem Product Credits.
  • Product Credits must be redeemed within 12 months of being earned.
  • Product Credit redemptions are only shipped with the next Loyalty Program order.
  • Product Credit redemptions cannot be returned or exchanged.
  • A SGD6 redemption fee (GST included) for each redemption order applies
  • Surcharges apply to Product Credit redemptions of certain 4Life products.
  • An additional SGD3 surcharge applies to each product redeemed for Tea4Life™, enummi® Intensive Body Lotion, enummi® Toothpaste, enummi® Body Wash, enummi® Shampoo and enummi® Conditioner.
  • An additional SGD7.50 surcharge applies to each product redeemed for Fibre System Plus™, RioVida Burst® and RioVida Stix™.
  • An additional SGD15 surcharge applies to each product redeemed for NutraStart® Chocolate, Pro-TF® and RioVida® Juice.
  • Bonus and redemption product orders worth SGD214 (including 7% GST in wholesale value) and above are subjected to GST based on product wholesale price. However, bonus product accompanied by Loyalty Program orders consisting of the following packages are GST exempted; 4Life Transfer Factor Combo package and Loyalty Program packages.
  • Products redeemed through Product Credits have no LP.
  • Loyalty Program order cannot be made at LP Centers.
  • Loyalty Program order cannot be made online (online shopping).
  • Call 6735 2988 to cancel Loyalty Program participation.