Loyalty Program Terms and Conditions


†TERMS AND CONDITIONS
  • A 4Life® Loyalty Program order is an order placed on automatic shipment that meets the terms and conditions outlined below.
  • This Loyalty Program is applicable to all 4Life Preferred Customers or distributors registered in Singapore only. This program is non-transferable.
  • Preferred Customers or distributors who participate in the Loyalty Program earn 15% back in Products Credits to redeem for the products of their choice.
  • Preferred Customers or distributors must maintain a minimum monthly Loyalty Program order of 100 LP to earn Product Credits.
  • Loyalty Program orders can only be placed once a month in a single receipt.
  • A maximum of 75 LP in Product Credits can be earned each month.
  • Product Credits never expire, as long as you have an active account.
  • Preferred Customers or distributors must maintain a monthly 125 LP Loyalty Program order for two months to receive the bonus product of the month.
  • Preferred Customers or distributors can choose a shipping day from the 1st through the 20th day of the month.
  • IMPORTANT – Loyalty Program orders must be made no later than 20th of every month.
  • Loyalty Program orders can be changed up to the day before the monthly ship date.
  • Loyalty Program orders can be deferred up to two months at a time.
  • Loyalty Program orders must ship to earn Product Credits. Product Credits will be deducted for a Loyalty Program order that is returned.
  • New Preferred Customers earn Product Credits on all orders placed during the first month of product purchases (subject to the defined limits), as long as the new Preferred Customer is enrolled in the Loyalty Program by the end of the following month. After the first month of purchases, Product Credits will only be earned on Loyalty Program orders.
  • Existing Preferred Customers or distributors may begin to redeem Product Credits 60 days after their first Loyalty Program order ships.
  • New Preferred Customers who enroll in the Loyalty Program may begin to redeem Product Credits 60 days after their first 4Life product order ships.
  • Product Credits have no cash redemption value and are non-transferable.
  • Product Credits can only be redeemed for single-unit LP products.
  • Product Credits may be redeemed through the 4Life Business app, on your 4Life account at singapore.4life.com, by calling Customer Service at 67352988 or visit 4Life Singapore Office.
  • Product Credit redemptions are only shipped with the next Loyalty Program order and cannot be returned or exchanged.
  • A SGD6 redemption fee (GST included) for each order where Product Credits are redeemed.
  • Surcharges apply to Product Credit redemption of certain 4Life Products.
  • Taxes may apply to redemption fees, surcharges, Product Credit redemption orders, and the Bonus Product of the Month.
  • Products redeemed through Product Credits have no LP.
  • You may cancel Loyalty Program participation at any time using the 4Life Business app, on your 4Life account at singapore.4life.com, or by calling Customer Service at 67352988.
  • 4Life reserves the right to change, amend, alter or discontinue any of the above Terms and Conditions without any prior notice.